Course terms

The school is run by Agenticsis, Earhart-Strasse 10, 8152 Glattpark (Opfikon), Switzerland ("we"). These terms cover free accounts, free resources and paid courses. Consulting and the other services of Agenticsis follow the general terms. How we handle personal data is explained in the privacy notice.

• You must be at least 16 to create an account, and at least 18 (or have the consent of a legal guardian) to buy a course.
• Give correct information and keep your sign-in safe. We recommend two-step login.
• An account is for one person. Do not share your sign-in.
• You can delete your account at any time on the Account page.

Free resources and free courses are offered as they are. We may change or remove them at any time.

• What you get: personal access to the course videos, lessons and materials for at least 24 months after your purchase, and normally for as long as we offer the course.
• Team places: when a company buys several places, each place is for one named person and cannot be shared.
• Price: the price and currency are shown before you pay. If VAT applies, it is shown at checkout.
• Payment: through Stripe. Access starts as soon as Stripe confirms the payment.

If you are a consumer in the EU or EEA, you normally have 14 days to withdraw from a purchase of digital content. Because access starts right after payment, at checkout you expressly ask us to start before the 14 days end, and you confirm that you know you lose your right of withdrawal once access starts (Directive 2011/83/EU, Art. 16(m)). Swiss law has no general right of withdrawal for online purchases. Our refund promise below applies to everyone.

If you are not happy with a paid course, write to info@agenticsis.ch within 14 days of your purchase. If you have completed less than 20% of the course's lessons (as shown in your progress), we refund the full price to the original payment method, and your access to that course ends. This promise is voluntary and does not limit your statutory rights.

• Use the courses for your own learning. Team places: for the named person's work in their company.
• You may use and adapt the templates, checklists and worksheets in your own work and in your company's work.
• You may not share your access, download or re-upload the videos, resell or publish the material as your own, or use it to build a competing course or to train AI models.
• All rights in the courses stay with Agenticsis or its licensors.

We update courses to keep them current. If we remove a paid course within 24 months of your purchase, you get access to a comparable course or a refund in proportion to the remaining time.

The courses are education. They do not replace advice for your specific situation, in particular on law, data protection, AI regulation, tax or finance. You decide how you use what you learn.

We work to keep the school available, but we cannot promise that it is always available or free of errors, for example during maintenance or outages at our providers.

We are liable without limit for damage caused intentionally or through gross negligence and for injury to life, body or health. Otherwise, as far as the law allows, our liability is limited to the price you paid for the course concerned. Mandatory consumer protection law remains unaffected.

If you seriously or repeatedly break these terms (for example by sharing your access or misusing the school), we may suspend or close your account. Where reasonable we warn you first.

We may change these terms for the future. We show you the new version the next time you sign in. For a purchase, the version you accepted at checkout applies.

Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The courts at the seat of Agenticsis have jurisdiction. If you are a consumer, you keep the protection of the mandatory law of your country of residence and can also go to the courts there where the law gives you that right.

Agenticsis, Earhart-Strasse 10, 8152 Glattpark (Opfikon), Switzerland. info@agenticsis.ch